Privacy Policy

This Privacy Policy explains how Danrock Builders ("we", "us", "our") collects, uses and protects the information you give us when you fill in our enquiry forms. This includes forms on our website and the lead forms in our ads on Facebook and Instagram (Meta).

We are committed to keeping your privacy safe. If we ask you for information that can identify you, we will only use it as described in this policy. We may update this policy from time to time, so please check this page now and then. Submitting a form means you agree to this policy.

Information We Collect

When you send an enquiry through our website or a Facebook/Instagram lead form, we may collect:

• Full name
• Mobile number and WhatsApp number
• Email address
• City, locality or site location
• Type of project (for example a new house, commercial building, renovation, interiors or turnkey construction)
• Plot size, built-up area, estimated budget and planned timeline
• Whether you own the land or plot
• Your preferred time to be contacted, and any other details you choose to share in the form

Some form fields may be filled in automatically by Meta from your Facebook or Instagram profile. You can review and edit them before you submit.

How We Use Your Information

We use this information to understand your needs and serve you better. In particular, to:

• Contact you by phone call, WhatsApp or SMS about your enquiry
• Share quotations, cost estimates, designs, project details and site-visit schedules
• Arrange site visits, consultations and meetings
• Keep internal records of enquiries and customers
• Improve our services, offers and advertising
• Send you occasional updates about new projects or offers, which you can opt out of at any time

Facebook & Instagram Lead Forms

When you submit a lead form in one of our ads on Facebook or Instagram, Meta Platforms, Inc. passes the information you entered on to us. Meta's own handling of your data is covered by Meta's Privacy Policy. Once we receive your details, we handle them only as described in this policy.

Sharing of Information

We do not sell, rent or trade your personal information. We may share it only:

• With our own team, architects, engineers or project partners who need it to respond to your enquiry or carry out your project
• With trusted service providers (such as CRM, calling or messaging tools) that help us manage enquiries and must keep your data confidential
• When the law, a court order or a government authority requires it

Data Security

We take reasonable physical, electronic and managerial steps to protect your information from unauthorised access, loss, misuse or disclosure. No method of sending or storing data online is 100% secure, but we work to keep your information safe.

Data Retention

We keep your information only as long as we need it to respond to your enquiry, provide our services, or meet legal and accounting requirements. After that, it is deleted or anonymised.

Cookies

Our website may use cookies and similar tools, such as the Meta Pixel and Google Analytics, to understand how visitors use the site and to measure our ads. These tools collect general usage data and do not identify you personally. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.

Links to Other Websites

Our website or ads may link to other websites. We are not responsible for the content or privacy practices of those sites, so please read their privacy policies.

Your Rights & Choices

In line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can:

• Ask what personal information we hold about you
• Ask us to correct or update information that is wrong or incomplete
• Ask us to delete your information
• Withdraw your consent, or ask us to stop calling or messaging you, at any time

To do any of the above, contact us using the details below. We will respond within a reasonable time.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact: